Using direct payments during the coronavirus outbreak: the most important things to know
Applies to: England
This document sets out the 7 most important things that direct payments holders, local authorities (LAs), clinical commissioning groups (CCGs), and those who provide care and support, including personal assistants, should know during the coronavirus (COVID-19) outbreak.
In some circumstances, direct payment holders without symptoms will also be tested to inform any clinical diagnosis.
7. Anybody providing direct payment holders with care and support must get the PPE they need
This is essential. Where there are difficulties in getting this locally, even if it’s in somebody’s personalised care and support plan, LAs and CCGs must help individuals to source PPE, including if the PA is self-employed.
In general, the steps to take are:
1. Individuals should speak to their normal supplier to order PPE (if they have one)
If the individual’s PA normally uses PPE and the individuals usually get this from a supplier, they should firstly try to use this supplier to get the required PPE.
2. If it is not possible to get PPE in this way, individuals should speak to any organisations that help support them with their direct payment (if they have any)
For example, if the individual’s direct payment is supported or managed by an organisation that is not the LA or CCG, the individual should speak to them. They may be able to help the individual to get the PPE they need, locally.
3. If the individual cannot get PPE in this way, they should speak to their LA or CCG who has access to national supplies of PPE and will get this for them
If individuals who are funding their own care cannot access PPE themselves, they should also talk to their local LA or CCG who can get this for them.
The Coronavirus Job Retention Scheme can be used by direct payment holders in certain circumstances to furlough their employees. However, we strongly advise that where possible and safe, direct payment holders continue to employ those who provide them with care and support.