731952_struggling_to_pay_your_bill_leaflet.pdf (yorkshirewater.com)
Ongoing help
Are your bills mounting up? We’ve got a range of ongoing help schemes you can apply for:
WaterSure
If you have a water meter, claim an income-based benefit, claim Universal Credit and need to use extra water because you have a medical condition or three or more children, you might be able to get help with our WaterSure scheme.
WaterSupport
If you have a low household income and your annual water bill is more than £430, you might be able to get help with our WaterSupport scheme.
Community Trust
If you have arrears with Yorkshire Water between £50 and £2000 and at least one priority debt, you might be able to get an award towards water arrears.
Water Direct
If you receive a deductible income-based benefit, we can take payments directly from your benefits. Less hassle, less worry!
Resolve
If you’re struggling to catch up on previous water bills, our Resolve scheme could help you be debt-free so you can continue paying your water bill in affordable amounts.
Not sure which is for you?
No problem. Check out our frequently asked questions at the bottom of this page for more information or give us a call and we’ll help you find the right scheme.
Call for advice on 0345 1 299 299