Adult Social Care – Occupational Therapy

People eligible to receive Occupational Therapy services are –

  • residents who live within the Hull City boundary

  • residents who have a substantial and enduring disability

  • residents who have significant difficulties in their daily life caused by this disability and want to be more independent

  • carer(s) for a disabled person(s) and who are experiencing difficulties

Occupational Therapy assistance and its benefits

Occupational Therapist’s (OT’s) are based in Adult Social Care teams across Hull. They will work with you to help you find a new way of doing tasks such as –

  • preparing a meal or drink

    • dressing and personal hygiene

    • getting in and around your home

  • suggesting or prescribing specialist equipment to aid your daily living

  • suggesting or arranging provision of minor adaptations such as grab rails

  • agreeing recommendations with you for major adaptations such as ramps or stair lifts

  • working with your carer to offer them advice in the best way to support you

With your consent we can signpost you to relevant services who may be able to help.

Equipment for people with disabilities or who are struggling around their home

If you are struggling with access around your home, we can identify equipment or adaptations that could help you.

Examples of equipment provided or adaptations recommended may be –

  • a bath lift – may be recommended if you are unable getting safely in and out of the bath
  • grab rails around your home – may be recommended if you need the additional support when moving around your home
  • a stair lift – may be recommended if you are unable to use the stairs safely – already have two banisters and essential facilities such as your toilet or a room that can be used as a bedroom are only on the first floor and do not have a condition for which using a stair lift would not be advised
  • a shower – if you are unable to get in and out of your bath even with equipment
  • a ramp – if you are a full time wheelchair user or you cannot manage the steps to your home safely or walk outside

For more information on Staying independent on Connect to Support

Find out more Equipment/Adaptations self help on Connect to Support

If you require advice or are requesting an assessment for equipment  

If equipment is identified as meeting your need and you meet the eligibility criteria for its provision the OT will arrange with you for this to be delivered by NRS Healthcare.

If you require an adaptation following an assessment –

Council tenants

Minor Adaptations – The OT worker will arrange for the recommendations to be made to the Housing Adaptations team who will then order the works. Major Adaptations – The OT worker will arrange for the recommendations to be made to the Housing Adaptations team, who will carry out a survey and order the works.

Private Owners and Private Tenants

We can give you guidance and advice if you are providing your own adaptation or make recommendations for provision

Minor Adaptations

Will either be provided through Adult Social care or some Housing Associations provide minor adaptations for their tenants

Major Adaptations

Are provided via a means tested grant called Disabled Facilities Grant

For more information on Disabled Facilities Grant

Following your assessment the OT worker agrees recommendations with you and passes these on to the Hull City Council Private Housing team.

Adaptation Works

If a you have an inquiry about a start date for adaptations works, ongoing adaptation works or progress regarding an OT Assessment please email –

Council tenants –  HS-CSDPA@hullcc.gov.uk

Private households – private.housing@hullcc.gov.uk

I have equipment provided by Adult Social Care/Health from NRS, I no longer need.
You can contact NRS on 03448 936 375 and they will arrange collection.

I have equipment that is broken (including repairs to wheelchairs).
You can contact NRS on 03448 936 375 and they will arrange a repair.

I am a Council tenant and my shower adaptation or wash dry toilet is broken.
This needs to be reported on 01482 300 300 as a repair.

I have a stair lift I no longer need
If you are a Council tenant, you can e-mail us at  HS-CSDPA@hullcc.gov.uk
If you are a Private tenant or homeowner, you can email us at private.housing@hullcc.gov.uk

I am a Council tenant and my stair lift is not working
If the stair lift is –

  • still under warranty please contact Prism Medical on 01924 840 100

  • not under warranty please contact Pickering Lifts on 01482 352 996

I received a Disabled Facilities Grant for a –

  • stairlift

  • through floor lift

  • wash dry toilet

It needs servicing or repairing.

The householder is responsible for any repairs to these items. When the lift was installed it will have had a five-year maintenance and repair warrantee provided as part of the grant. After this period the householder is responsible for arranging and funding any maintenance and repairs.

****Source:Physical difficulties in your home | Hull City Council

Date of posting: 07/03/2023 RW

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