The Professional Advocacy and Support Services (PASS) is a user led ‘Not for Profit’ company operating as a social enterprise working across Hull and East Riding. It was established by four trustees with first-hand experience of the difficulties and discrimination associated with disability and/or mental health issues.

PASS offers independent support to adults with a disability as well as family carers.

 

PASS offers independent support to adults with a disability as well as family carers.

We were formed to provide those in need with a voice, giving them choice and control over their own lives by providing individuals with the right information, offering practical support and solutions and access to support when required. Whilst we work with all adults with a disability particular attention is paid to those suffering with dementia and Learning Disabilities, whether they reside in residential care, hospital or live independently at home.

We accept referrals from individuals, family members, charities, voluntary organisations as well as residential care providers, social services and all health professionals.

PASS is affiliated to Action for Advocacy and adhere to their core ethics and principles. In addition we are members of the Older People’s Advocacy Alliance (OPAAL), the Dementia Advocacy Network (DAN) and the Relatives and Residents Association (R&R).

We are also active members of the Hull Dementia Academy, Hull Safeguarding Board, The Learning Disability Board and The Coalition of Advocacy Practitioners (CAP).

 

Advocacy is about…

Supporting you to have a ‘voice’ and ensuring your voice is heard, especially when others appear to be making decisions for you.

Providing you with the right information in a way that helps you understand which will enable you to make informed decisions about your own life.

Ensuring you are made aware of and get access to the support you require, when you need it.

Advocacy offers practical support and solutions. We are able to support you at meetings, deal with correspondence and speak to people on your behalf.

Advocates can support you whether you are in receipt of support from health or social services or you pay for your own care.

Advocates work for you and not other professionals or family members

 

Individuals and Carers

PASS supports ‘all’ adults with a disability and/or their carers. Specific attention is paid to the older person and conditions such as dementia, learning disabilities and long term conditions. Below is a list of the services we provide but this is by no means exhaustive, please contact us for more details.

• Provide support to arrange domiciliary (home) care, other care services or residential care for individuals who do not qualify for statutory care.
• Provide support accessing and arranging care packages for those who qualify for state social and health care.
• Provide advocacy for adults over 18 with a disability or their carers who need support to access social or health services. Including, arranging and attending appointments, liaising with professionals on your behalf, dealing with correspondence and ongoing support.
• Provide regular visits on behalf of families who live away from their elderly family members, who wish to ensure that they are receiving the services they require, or to check up on their well being on a regular basis. Including supporting their loved ones to appointments when they are unable to attend themselves.
• Provide and Guidance service.

Health and Social Care Professionals

PASS supports all adults with a disability and/or their carers. Specific attention is paid to the older person and conditions such as dementia, learning disabilities and long term conditions. Below is a list of the services we provide but this is by no means exhaustive, please contact us for more details.

• Advocacy for individuals whether they are residing at home, residential care or in hospital including secure settings – particularly when capacity maybe an issue, or where an individual is vulnerable and requires additional support to make difficult decisions and choices around their future.
• Personalised Budgets for Health and Social Care – may include long term and practical support (for example dealing with correspondence). Identifying services and staff recruitment. Ongoing support for vulnerable adults on personal/managed budgets.
• Provide a safeguarding service for vulnerable adults residing in residential care, hospitals or their own home providing independant support and monitoring.
• Service improvement – we support residential settings and NHS wards to improve the quality of care and their environments, with little or no cost to make the changes. We provide evaluation, feedback, training and planning.
• Accredited Training in specific areas which include dementia awareness, activity provision and volunteer awards.
• Project evaluation and research undertaken. Past and present projects
  

  Volunteers

  At PASS we are committed to supporting volunteers and providing them with meaningful volunteering positions along with accredited training. We offer one off pieces of work to enhance an individual’s CV, which may enable them to gain employment or long term positions, for those who wish to carry out an interesting and rewarding role in their community.

  In addition we work with local companies, as part of their corporate social responsibility commitments to the local community, enabling their staff to volunteer and share their skills.

  PASS believes in investing in people and will always try to support individuals (where possible) with opportunities to participate in further education or courses.

 

Alternatively you can contact them via –

• email – passyorkshire@googlemail.com (Opens in a new window)
• telephone: 01482 845 276

In Person –

PASS (Professional Advocacy Support Service)

Phoenix House

Dunswell Road

Cottingham

East Riding of Yorkshire

HU16 4JT